The Australian Charter of Healthcare Rights describes the rights that consumers, or someone they care for, can expect when receiving healthcare.
These rights apply to all people in all places where healthcare is provided in Australia.
This includes public and private hospitals, day procedure services, general practice and other community health services.
In 2018 the Commission commenced a review of the Charter.
Over 1600 survey responses were received and eight workshops were held with consumers, health service staff and policy-makers.
The second edition reflects an increased focus on person-centred care and empowers consumers to take an active role in their healthcare.
The second edition reflects an increased focus on person-centred care and empowers consumers to take an active role in their healthcare
The second edition of the Charter outlines seven key rights:
It also offers tips for safe healthcare - what you need to know for yourself, your family or someone you care for:
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