+60d ago

Customer Care Specialist

Concentrix


Similar jobs pay $50k ~ $60k
Permanent Full time Standard business hours
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Full job description

Job Title:

Customer Care Specialist

Job Description

Customer Care Specialist

Concentrix

We are an award-winning global Customer Service solutions company, that creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers that provide an exceptional customer experience.

Position

We are looking for Full-Time Customer Care Specialists to join our dedicated team located on site at our Ballarat Delivery Centre representing our electric vehicle client.  As the first point of contact for customers, you will handle a variety of inbound and outbound enquiries across calls, emails and chats relating to general and sales enquiries. 

Benefits:

  • Join an award-winning, community-focused team (2021 Vic/Tas AusContact Best Talent Winner)
  • Professional development through dedicated upskilling and training
  • Central location (Federation University Mt Helen campus) with on-site parking
  • Employee discounts on products and services

Responsibilities:

  • Provide positive, enthusiastic, and passionate service through calls, emails, chat and outbound events to exceed the expectations of our customers
  • Work collaboratively with the team to achieve goals and create a positive atmosphere
  • Consistently achieve targets and KPI’s

About the Role:

  • Pay rate $23.67 per hour + Super + penalties after 7pm and weekends
  • 2 weeks full time paid training will be provided
  • Start date 4th April 2022
  • Operating hours - Monday to Saturday 8am to 8pm
  • Applicants are required to hold and maintain a valid Australian Drivers Licence

Apply today and find out why 270,000+ people around the globe choose to call Concentrix home.

Successful candidates will be required to successfully complete background, police, authorised worker & credit checks. All applicants must be at least 18 years of age

Location:

AUS Ballarat - University Dr & Vincent Dr

Language Requirements:

Time Type:


Perks & benefits
Parking
Training
Pay comparison
Market average based on all Customer Care Specialist jobs in South Western Victoria VIC
Estimated range
$50k - $60k
Market average
$56k
$56k
Market average
$50k
$60k
Actual pay is not disclosed by the employer

Job details
Date posted
14 Mar 2022
Category
Customer Service & Call Centre
Occupation
Contact & Call Centre
Estimated
$50k ~ $60k
Contract type
Permanent
Work type
Full time
Job mode
Standard business hours
Industry
Consulting services
Work Authorisation
Australian citizen / Permanent resident
Company size
1000+

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