Investigators have been told that victims have answered a phone call and been told there is an issue with their computer.

The caller then asks for details to gain remote access to the victim's computer.

Once the caller has gained access they ask the victim to test the new system by using the internet and use 'checking their bank account' as an example.

The caller is then able to access passwords and account details and ultimately transfer money out of victim's accounts.

A number of victims have been identified throughout Victoria.

Reports of online scams can be made to the Australian Competition and Consumer Commission via that website.

Anyone with information about similar incidents can also contact Crime Stoppers on 1800 333 000 or visitwww.crimestoppers.com.au

The federal government also provides a website which offers proactive advice for people who have been the victim of a scam: http://www.scamwatch.gov.au/