ARARAT - Powercor Australia has reassured residents it only acts within state government guidelines when carrying out alterations to vegetation close to powerlines.
The clarification comes as the company carried out pruning along a stretch of road in Queen Street North recently.
A resident of the street spoke to The Ararat Advertiser and complained that trees he planted 30 years ago had been 'ruined'.
Powercor Australia corporate affairs adviser Gordon Badham said the company follows the state regulations set out under the Electric Safety Act which incorporates a state wide powerline clearance code for vegetation.
"Vegetation management (keeping trees away from powerlines) is essential to Powercor's aim to provide a safe and reliable electricity supply for its customers," he said.
"The vital part of Powercor's vegetation management program is the requirement to consult with landowners and other affected people described in the code.
"Powercor works with local councils and Energy Safe Victoria to find an approach to vegetation management that balances community expectations and regulatory obligations."
Mr Badham said Energy Safe Victoria, the government agency responsible for electrical safety issues, ensures that electricity companies meet their responsibilities under the code.